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Floorheating FAQ

My UFH doesn’t seem to work, the green LED on the pump is off
Please open this link to follow a quick troubleshooting guide to solve this problem

What needs to be done prior to the delivery?
All furniture and floor covering has to be removed. A dry, clean and smooth floor is the perfect situation to install our in-ground underfloor heating system. See also the installation terms and conditions.

Is my existing floor construction suitable for underfloor heating?
We can install our underfloor heating system in variety of floor constructions, most preferable is a screed which is made of sand-cement or anhydrite sulphate.

Can you use underfloor heating systems on timber subfloor constructions such as ground or upper floors?
Yes, using dry construction panels such as gypsum. More about subfloors

What is the cutting depth for installation the heating pipes?
Our Floorgrinder cut approximately 15mm into the flooring wherefore a total thickness of 20mm is minimum required.

How long does the installation take of the underfloor heating system?
The delivery and installation of the underfloor heating systems ready for connection to a convenient wireless individual room control in apartments or single-family homes is usually one working day.

When can the floor covering be placed?
Directly after installation of the underfloor heating system. More about floor finishers

Is the JK in-ground underfloor heating system suitable by renovations or retro-fit projects?
Yes, our unique installation technique is particularly designed for renovation, refurbishment and conversion projects.

When can I use the underfloor heating system?
This differs with each floor construction, generally the start-up period may begin in a few weeks after delivery.

Does JK the whole installation?
Yes JK does the whole installation of the UFH system. The installation process starts with grinding the subfloor in the to be heated area(s), the second step is the installation of the JK manifold, and lastly the heating pipe is laid into the grooves and connected to the manifold. A pressure test is part of the standard quality check and the JK engineer will leaves the system completely filled with water so a heating engineer can connect the manifold directly to the heat source and the system is ready to use.

Does the installation of the in-ground underfloor heating system cause dirt or dust?
The installation is dustfree due to the integrated industrial vacuum cleaner.

I would like a quote!
Contact us or a JK dealer in your area for a free quote. Your JK dealer will also take the floor covering into account. More about our Partners

Contact details

JK floorheating Ltd.

Unit 23, The Bell Centre, Newton Road

Crawley, West Sussex, RH10 9FZ

Company registration number: 10062935
VAT number: 237671390


Sales Homeowner / end user (National)
Neil Warren

Sales South East (Trade)
Graham Davies

Sales North West and Scotland (Trade)
Kris Bujnowski

Sales Wales and South West (Trade)
Dan Williams

Sales Essex (Trade)
Neil Morris

Technical Enquiries (National)